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What Should Be the Focus When Seeking the Right ServiceNow Developer?

April 12, 2016 / 0 Comments / Blog

Some businesses tend to blur the lines between a ServiceNow Developer and a ServiceNow Administrator because the best of these professionals have a similar skills profile. First implementations often start out as perhaps a singular tool used by some in a company.

Eventually the ServiceNow platform grows and evolves into an integrated part of the business as a full-fledged Enterprise application. In order to have a focus on what a ServiceNow Developer should bring to the table, businesses must have a clear picture of where they are and where they want to go in terms of business processes and services.

The role of the ServiceNow Developer is to meet initial implementation and platform growth needs for the business. To do so, they must have demonstrated skills in areas for the administration, development, documentation and technical support of the ServiceNow platform. This is a broad spectrum of skills that are geared to providing software configuration and customization.

In addition to the JavaScript, HTML and other related skills they must possess, a ServiceNow Developer must have superior experience and knowledge rooted in proven communication and interpersonal skills. This enables the process of obtaining and analyzing business requirements and development of technical/function requirements. These attributes are the key to successful development, design and rollout of new application modules, workflows and catalog requests.

In order to vet and locate the ServiceNow talent with these skills and attributes, the organization needs staffing professionals that are rooted in deep experience and innovation in:

  • Service Management
  • IT infrastructure design/development
  • Application Management
  • Call Center Development/Management
  • Service Desk Development/Management

This must be backed by solid vetting and recruitment methodology that can analyze and assess highly skilled and certified ServiceNow Developers. This is fundamental to the mission of finding the right IT talent that brings proven real-world technical and business experience that matches the organization’s needs.

To find out how Solugenix can expand your IT team with the best talent for ServiceNow consulting, please download our newest executive summary, “Where Can I Find Good ServiceNow Talent?”  You can also give us a call today at 1-866-749-7658 or email us at for more information.

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