Retail Technology Blog

CSS Blog

Beyond the Buzz: How AI, Analytics are Bringing Digital Innovation to Restaurants & QSRs

At the top of nearly every “trending topics” list for restaurants, and many other industries, is the shift toward embedding artificial intelligence (AI) and machine learning into marketing and ...
Read More

Want to Captivate Your Customers? First, Integrate Your Data

PING! It’s your inbox. From the CEO! Requesting an analysis of the technology and support infrastructure?!
Read More

The Power of Proactive Support for Improving Restaurant & Retail Customer Experience

In today’s market, where 80% of customers say the experience a company provides is as important as its products and services, a support partner should do much more than simply answer the phone. We ...
Read More
September 24, 2020 / retail, consumer trends, restaurants, pandemic

Keep the Change: Quick Service Restaurant Trends with Real Staying Power

It's no secret that of all the industries impacted by the COVID-19 pandemic, restaurants have been hit particularly hard. Restaurants across all categories have had to adapt to the new reality we all ...
Read More

The Future is Now: How Retailers Can Adapt to Changing Consumer Behaviors

  If you think back to what feels like the distant past of 2018 and 2019, terms like "contactless delivery" and the prospect of systemic changes to the way people shop seemed like a long-term trend ...
Read More

3 Keys to Navigating Retail Supply Chain Breakdowns (Without Losing Customers)

  The first half of 2020 presented restaurants and retailers with an issue that few ever thought they'd have to face in the United States of America: severe and prolonged breakdowns in the supply ...
Read More

The Role of a True Strategic Partner

We live in a world where attention is an increasingly scarce resource. Modern life is so full of distractions that clear and thoughtful communication is a rarity. People only hear bits and pieces of ...
Read More

The Benefits of Comprehensive Data Integration in Retail Environments

Vendors serving retailers and quick-service restaurants (QSRs) alike offer no shortage of technology solutions that promise to improve efficiency and save both time and money. However, their ...
Read More

Four Tips for a Successful Retail Technology Support Partnership

When you have a successful relationship with your Managed Service Provider (MSP), it can be easy to take it for granted.   However, it's important to remember that a good MSP relationship, like any ...
Read More

The Best Way to Outsource Your Retail Technology Support

Ask any leader and you'll get the same answer: building internal teams that can scale, and scale well, is extremely difficult. When faced with building out these teams, many leaders find themselves ...
Read More

    Stay on top of retail technology insights, subscribe here

    Most Recent

    Retail Technology Support