November 16, 2018
/
customer service,
Customer Experience,
customer support,
medical device manufactures complaints,
risk mitigation,
CFR 820.198,
CFR 803,
MDM,
complaints,
FDA,
CFR 820
Could Customer Complaints be a Gift? MDM Complaint Management
We’ve all heard the customer service maxim that “complaints are a gift,” but that is a present that you want to receive as seldom as possible. It’s an unavoidable scenario in the best of ...
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