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Solugenix Blog

Responsible RPA Implementation in the Age of COVID-19

Although the ongoing pandemic has forever changed the way we work and do business, solutions like robotic process automation (RPA) can help businesses, operations, and people adjust more rapidly. The ...
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September 15, 2020 / RPA, Remote Work, Digital Transformation

How Robotic Process Automation Lessens Remote Work Challenges

COVID-19 has forever altered everything about the way we do business. As organizations adjust to the new environment, automation is now playing a big part in how we move forward.
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Infrastructure & Technical Requirements for Managing a Remote Support Center Workforce

As with any business dealing with remote workers, the success of a remote support center team is built on technology for communication, tracking and employee training/engagement. Thirty-six percent ...
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Communication, Collaboration, and Employee Engagement for a Remote Support Center Workforce

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Video Interview: Modernizing Field Service

The term Field Service refers to an agent visiting a customer's location to install, repair, or reconfigure a piece of equipment. It can also include delivery of services such as of a nurse or a ...
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How to Manage a Remote Support Workforce

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