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Strategic Leadership Blog

by Solugenix, on Apr 18, 2019 11:00:00 AM

Solugenix Marketing Manager Crystal Kolosick recently sat down with Dr. Donna G. Hartzfeld, Ph.D. who is an FDA consultant with more than 20 years of experience. Dr. Hartzfeld Joined Crystal …

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Topics:Medical Device Manufacturer ComplaintsMDMFDACompliance

by Kendall Matthews, on Feb 28, 2019 7:00:00 AM

By Kendall Mathews The tale of the fox and the gingerbread man can teach us a lot about medical device manufacturer (MDM) and health product company marketing challenges through its …

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Topics:TechnologyMedical Device Manufacturer ComplaintsMDMFDACompliance

by Kendall Matthews, on Feb 5, 2019 10:07:54 AM

By Kendall Mathews For Medical Device Manufacturers (MDM) and other healthcare product companies, marketing challenges stem from a lack of understanding your customer journey goals as well as regulatory compliance …

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Topics:TechnologyMedical Device Manufacturer ComplaintsMDMCompliance

by Shashi Jasthi, on Oct 31, 2016 3:42:09 PM

According to “Research Links Customer Satisfaction to Stock Returns,” a report from the CFI Group, “Customer satisfaction is directly linked to stock market performance. Companies with high scores on the …

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Topics:Customer SatisfactionCustomer LoyaltyCustomer ServiceGrowth

by Shashi Jasthi, on Sep 28, 2016 11:23:31 AM

As we learned in the previous post, Relationship Managers focus on creating additional value for the client company that has nothing to do with sales which is the main function …

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Topics:ITVendor ManagementRelationship ManagersAccount Managers

by Shashi Jasthi, on Sep 14, 2016 5:08:00 AM

It’s important to differentiate whether your IT vendor has assigned an Account Manager to oversee activities on your behalf, or a Relationship Manager. This may at first sound like only …

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Topics:ITVendor ManagementRelationship ManagersAccount Managers

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