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Discover Our Benefits & Values
Stephen Booze is the VP of Digital Innovation for Solugenix where he supports the company’s mission of providing services, talent, expertise, and technology platforms that increase operational efficiency, performance, customer service and sales fulfillment.
Recent Posts by Stephen Booze:
by Stephen Booze, on Jul 7, 2025 8:57:14 AM
Business leaders love the idea of automation for increased efficiency and cost reduction in IT support processes. It’s the IT team that must make it work. But leveraging RPA and …
Read Storyby Stephen Booze, on Jun 3, 2025 9:31:43 AM
What if your software could set its own goals and carry them out without waiting for human input? Agentic AI’s ability to self-direct basically means it doesn’t require step-by-step instructions …
Read Storyby Stephen Booze, on Apr 15, 2025 8:59:51 AM
Discover how AI tools are accelerating deal cycles, personalizing outreach, and helping sales teams close smarter, not harder. 2025 and beyond will make it harder for tech sales leaders to …
Read Storyby Stephen Booze, on Mar 4, 2025 4:27:49 PM
It’s been over two decades since Watts S. Humphrey, the acknowledged “father of software quality,” said, “every business is a software business.” While that becomes truer every day, due in …
Read Storyby Stephen Booze, on Feb 11, 2025 1:46:04 PM
Proactive and predictive IT support requires human-led, automation-powered solutions. This enables IT to improve downtime and user experience (UX). The challenge is finding the right real-world path to those goals …
Read Storyby Stephen Booze, on Dec 20, 2024 10:23:59 AM
There’s no doubt that AI can be pivotal in support center experiences for customers and agents. Over two-thirds of customer experience (CX) organizations agree AI can make interactions more efficient …
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