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by Shashi Jasthi, on Nov 1, 2022 5:08:00 AM

It’s important to differentiate whether your IT vendor has assigned an Account Manager to oversee activities on your behalf, or a Relationship Manager. This may at first sound like only …

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Topics:ITVendor ManagementRelationship ManagersAccount Managers

by Solugenix, on Apr 18, 2019 11:00:00 AM

Solugenix Marketing Manager Crystal Kolosick recently sat down with Dr. Donna G. Hartzfeld, Ph.D. who is an FDA consultant with more than 20 years of experience. Dr. Hartzfeld Joined Crystal …

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Topics:Medical Device Manufacturer ComplaintsMDMFDACompliance

by Kendall Matthews, on Feb 28, 2019 7:00:00 AM

By Kendall Mathews The tale of the fox and the gingerbread man can teach us a lot about medical device manufacturer (MDM) and health product company marketing challenges through its …

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Topics:TechnologyMedical Device Manufacturer ComplaintsMDMFDACompliance

by Kendall Matthews, on Feb 5, 2019 10:07:54 AM

By Kendall Mathews For Medical Device Manufacturers (MDM) and other healthcare product companies, marketing challenges stem from a lack of understanding your customer journey goals as well as regulatory compliance …

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Topics:TechnologyMedical Device Manufacturer ComplaintsMDMCompliance

by Shashi Jasthi, on Jul 22, 2016 3:30:00 PM

When considering a business services company for, say, customer service support, there are metrics galore to study before making your decision. With so much data available to guide the decision …

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Topics:ITVendor ManagementSupport Centers

by Shashi Jasthi, on Jun 29, 2016 3:44:20 PM

Traditionally, professional services were priced the same way as most business operations — the bigger the project, the bigger the head count. Under this model, labor was seen primarily as …

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Topics:ITOperationsPricing ModelsProfessional ServicesStaffing

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