Menu

by Shashi Jasthi, on Nov 14, 2022 12:30:00 AM

According to “Research Links Customer Satisfaction to Stock Returns,” a report from the CFI Group, “Customer satisfaction is directly linked to stock market performance. Companies with high scores on the …

Read Story
Topics:Customer SatisfactionCustomer LoyaltyCustomer ServiceGrowth

by Shashi Jasthi, on Nov 1, 2022 5:08:00 AM

It’s important to differentiate whether your IT vendor has assigned an Account Manager to oversee activities on your behalf, or a Relationship Manager. This may at first sound like only …

Read Story
Topics:ITVendor ManagementRelationship ManagersAccount Managers

by Solugenix, on Apr 18, 2019 11:00:00 AM

Solugenix Marketing Manager Crystal Kolosick recently sat down with Dr. Donna G. Hartzfeld, Ph.D. who is an FDA consultant with more than 20 years of experience. Dr. Hartzfeld Joined Crystal …

Read Story
Topics:Medical Device Manufacturer ComplaintsMDMFDACompliance

by Kendall Matthews, on Feb 28, 2019 7:00:00 AM

By Kendall Mathews The tale of the fox and the gingerbread man can teach us a lot about medical device manufacturer (MDM) and health product company marketing challenges through its …

Read Story
Topics:TechnologyMedical Device Manufacturer ComplaintsMDMFDACompliance

by Kendall Matthews, on Feb 5, 2019 10:07:54 AM

By Kendall Mathews For Medical Device Manufacturers (MDM) and other healthcare product companies, marketing challenges stem from a lack of understanding your customer journey goals as well as regulatory compliance …

Read Story
Topics:TechnologyMedical Device Manufacturer ComplaintsMDMCompliance

by Shashi Jasthi, on Jul 22, 2016 3:30:00 PM

When considering a business services company for, say, customer service support, there are metrics galore to study before making your decision. With so much data available to guide the decision …

Read Story
Topics:ITVendor ManagementSupport Centers

Strategic Leadership Blog

Discover how to handle the vast array of operational challenges coming your way.

Subscribe for More from Solugenix