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With a background in math and statistics, Ramki Venkatraman “accidentally” ended up in the world of Information Technology over 20 years ago. At the time he was working for NEC Global and had a great opportunity to travel to Japan to work on application design and development, and the rest is history. In his current role at Solugenix as Vice President of Development Services,Ramki manages customer relationships and oversees implementation of large scale IT projects including application and product development.
Recent Posts by Ramki Venkatraman:
by Ramki Venkatraman, on Oct 15, 2024 4:17:16 AM
As businesses contemplate the switch from their legacy ITSM platform to ServiceNow, migration personnel who have the experience and skills become a pressing concern. It takes highly experienced personnel to …
Read Storyby Ramki Venkatraman, on Oct 15, 2024 3:47:23 AM
When it comes to maintenance, ServiceNow cannot be treated as a project. To be successful, the platform requires that the ServiceNow IT team is capable of working closely with the …
Read Storyby Ramki Venkatraman, on Oct 14, 2024 6:48:35 AM
It’s clear to businesses that ServiceNow is a suite of feature-rich applications built upon a robust platform that makes the process of configuration and customization quick and easy. The challenge …
Read Storyby Ramki Venkatraman, on Oct 4, 2024 3:15:37 AM
Say hello to the Healthcare and Life Sciences (HCLS) workflow, a new addition in ServiceNow’s Paris release. Most large organizations are already using ServiceNow to manage employee interactions, including IT, …
Read Storyby Ramki Venkatraman, on Oct 4, 2024 3:10:56 AM
It’s no secret that extensive customer-service call times are costly for companies and frustrating for customers. A caller might interact with an automated voice menu just to be passed off …
Read Storyby Ramki Venkatraman, on Oct 4, 2024 3:02:59 AM
When it comes to patient care, certain complaints arise all too often. Patients might spend too much time in the waiting room or feel like their time with the doctor …
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