Strategic Leadership Blog / Digital Transformation (2)

Knowledge 2023, the highly anticipated annual conference organized by ServiceNow, has come to a close, leaving attendees brimming with inspiration and knowledge. As the Solugenix Team returns home, catches up …

Navigating today's complex digital landscape is akin to setting sail in uncharted waters—each decision, each maneuver, holds untold promise or peril. I vividly recall a time when we at Solugenix …

ServiceNow is a powerful platform that can streamline and automate many business processes. As an advanced user, you are already familiar with the basic functions of ServiceNow. But did you …

It’s been over two decades since Watts S. Humphrey, the acknowledged “father of software quality,” said, “every business is a software business.” While that becomes truer every day, due in …

Few things are as stressful and damaging for retailers as a point-of-sale (POS) system outage. Even minutes of downtime can lead to lost revenue and damaged reputations. As critical infrastructure, …

A quick search can put thousands of articles on digital transformation at our fingertip and hundreds with a subset focus on customer service. The problem is they are all too …