Strategic Leadership Blog / Robotic Process Automation (RPA) (3)

Henry Ford once said, “The competitor to be feared is the one who never bothers about you at all but goes on making his own business better all the time” …

Proactive and predictive IT support requires human-led, automation-powered solutions. This enables IT to improve downtime and user experience (UX). The challenge is finding the right real-world path to those goals …

Business leaders love the idea of automation for increased efficiency and cost reduction in IT support processes. It’s the IT team that must make it work. But leveraging RPA and …

Advanced applications of RPA have moved beyond targeted single process automation to an end-to-end business process management approach. This companywide approach takes a holistic view of how you apply and …