Solugenix Marketing Manager Crystal Kolosick recently sat down with Dr. Donna G. Hartzfeld, Ph.D. who is an FDA consultant with more than 20 years of experience. Dr. Hartzfeld Joined Crystal to ...
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In the race to bring quality devices to market, medical device manufacturers have the dual challenge of keeping pace with innovation and shifting regulatory compliance rules. The recent MD&M West ...
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November 16, 2018
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customer service,
Customer Experience,
customer support,
medical device manufactures complaints,
risk mitigation,
CFR 820.198,
CFR 803,
MDM,
complaints,
FDA,
CFR 820
Could Customer Complaints be a Gift? MDM Complaint Management
We’ve all heard the customer service maxim that “complaints are a gift,” but that is a present that you want to receive as seldom as possible. It’s an unavoidable scenario in the best of ...
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