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Solugenix Blog

An Inside Look At Supporting Medical Devices- Interview With Marnie Barnhart

In this recorded conversation, Marnie Barnhart, Associate Director of OTC Operations at Solugenix, provides an inside look into customer support and the special agent equipping required for the ...
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Planning & Implementation for RPA in a Small Business

Now that you understand the nature of RPA and how it works from our first two blogs in this three-part series, we can discuss the planning and implementation aspects for a small business. The first ...
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A Small Business Primer: How Do RPA Bots Work?

Most businesses have two major concerns about Robotic Process Automation (RPA). They think it’s difficult to understand, and difficult to implement. Both opinions are unfounded because of complex RPA ...
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August 15, 2019 / RPA

The Many Ways RPA Can Benefit Your Small Businesses

In the digital age, small businesses are looking for ways to do more with less while competing with peers and enterprises. Robotics Process Automation (RPA) is providing an extra edge to reduce costs ...
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May 23, 2019 / ServiceNow, Knowledge

5 Top Customer Service Trends from Knowledge19

If you had the pleasure of attending this year’s Knowledge show by ServiceNow®, then you were likely inundated with a wealth of information, activities and all the networking opportunities the show ...
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The Role of Technology in Field Service Profit Center Transformation

By Stephen Booze
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