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Solugenix Blog

February 19, 2019 / RPA, Robotic Process Automation, technology

Overcoming RPA’s Critical Challenge

It may seem like the value of Robotic Process Automation (RPA) goes way beyond hype with some sources quoting a potential return on investment of between 30 and 200 percent within the first year ...
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What it Takes to Relieve the Consignment Inventory Management Headache

If you’ve been a finance, inventory AR, or sales manager for any length of time, you already know there aren’t any quick fixes to managing trunk stock and consignment inventory once it’s left your ...
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Crossing the River of MDM Marketing Challenges

By Kendall Mathews
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December 31, 2018 / RPA, Robotic Process Automation, technology

RPA Offers Huge Business Impact in 2019

Over the last 15 years, advances in Robotics Process Automation (RPA) have disrupted industries across the business spectrum, revolutionizing organizational processes in verticals from the financial ...
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Could Customer Complaints be a Gift? MDM Complaint Management

We’ve all heard the customer service maxim that “complaints are a gift,” but that is a present that you want to receive as seldom as possible. It’s an unavoidable scenario in the best of ...
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When Design Flaws Overshadow Production Excellence

When design flaws in customer service exist, they do damage to customer service, the customer experience, your brand and the bottom line. That damage usually starts with IVR system design that ...
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