Solugenix
Recent Posts
As with any business dealing with remote workers, the success of a remote support center team is built on technology for communication, tracking and employee training/engagement. Thirty-six percent ...
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The term Field Service refers to an agent visiting a customer's location to install, repair, or reconfigure a piece of equipment. It can also include delivery of services such as of a nurse or a ...
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As the news reports about the Corona virus are spreading, the concern for how it will impact business grows. Many enterprises around the world are perplexed over how the Corona virus (COVID-19) ...
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In this recorded conversation, Marnie Barnhart, Associate Director of OTC Operations at Solugenix, provides an inside look into customer support and the special agent equipping required for the ...
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