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Solugenix

Recent Posts by Solugenix:

by Solugenix, on Oct 9, 2024 6:52:32 AM

If you’ve been a finance, inventory AR, or sales manager for any length of time, you already know there aren’t any quick fixes to managing trunk stock and consignment inventory …

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Topics:OTCRisk ManagementOrder to CashInventory Management

by Solugenix, on Oct 9, 2024 4:22:19 AM

Sustainable growth cannot be achieved from a foundation built on eroding customer satisfaction. Today, we know that the call center is the key element to a company culture that focuses …

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Topics:Call CentersCustomer SatisfactionCustomer ServiceContact Center

by Solugenix, on Oct 9, 2024 2:17:19 AM

Many in our industry have run into significant challenges working with offshore IT service providers, but a lowering of quality standards is not inevitable. By knowing what to look for …

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Topics:Vendor ManagementVendor SelectionALM

by Solugenix, on Oct 8, 2024 6:15:57 AM

Although Accounts Receivable is foundational to the business cash flow and bottom line, it’s all too common for many organizations to rely on customer service agents for collections. The challenge …

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Topics:Professional DevelopmentAgent PerformanceAccounts Receivable

by Solugenix, on Oct 8, 2024 6:03:19 AM

It’s estimated that 75 million U.S. employees (56% of the non-self-employed workforce) could work-from-home according to Global Workplace Analytics. While we’re certainly headed in that direction, companies still have a …

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Topics:COVID-19Remote WorkBusiness ContinuityRemote Support Center

by Solugenix, on Oct 8, 2024 5:24:56 AM

For 50 years now, one small company has been creating big business solutions that touch the lives of millions of people every day. When you map your driving route, place …

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