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Discover Our Benefits & Values
Stephen Booze is the VP of Digital Innovation for Solugenix where he supports the company’s mission of providing services, talent, expertise, and technology platforms that increase operational efficiency, performance, customer service and sales fulfillment.
Recent Posts by Stephen Booze:
by Stephen Booze, on Sep 24, 2024 4:55:47 AM
Large language models (LLM) and prompt engineering have finally taken the AI center stage as the nexus point of human-machine interaction and business process with ChatGPT as the most famous …
Read Storyby Stephen Booze, on Sep 24, 2024 4:09:17 AM
Henry Ford once said, “The competitor to be feared is the one who never bothers about you at all but goes on making his own business better all the time” …
Read Storyby Stephen Booze, on Sep 19, 2024 3:12:35 AM
Discover How Retail Leaders Are Using Automation It can be easy to focus on articles that tout the promises of implementing automation for streamlining business processes, yet that doesn’t mean …
Read Storyby Stephen Booze, on Sep 16, 2024 2:43:55 AM
Discover How Retail Leaders Are Using Automation To fully understand how robotic process automation (RPA) can be successfully implemented within a business model, it’s important to first establish the areas …
Read Storyby Stephen Booze, on Aug 22, 2024 8:48:41 AM
Improving the efficiency, cost, and satisfaction structure for agents and customers has always been a difficult balancing act in support center evolution. Innovative trends like automation, AI/machine learning (ML), omnichannel …
Read Storyby Stephen Booze, on Jul 25, 2024 12:46:35 PM
Optimizing operations and services is always a moving target for IT service Management (ITSM) because of constant changes in: Hybrid remote, digital employee experience (DEX), and customer experience demands Technology …
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