IT Services & Solutions Blog

Solugenix Blog

It Takes More Than Star-Players to Win at Customer Service

Organizations faced with running high-performing customer support centers often have one main objective…to find the best talent available to serve and retain their customers. In today’s transient ...
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Top Ways Bad Customer Service Can Ruin Your Brand's Reputation

When companies allow customer service to deteriorate, it will negatively affect brand identity in numerous ways. The effect of customer and business opportunity losses from poor customer service are ...
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