Strategic Leadership Blog / Artificial Intelligence

At the top of nearly every “trending topics” list for restaurants, and many other industries, is the shift toward embedding artificial intelligence (AI) and machine learning into marketing and customer …

As labor challenges in the industry continue in what is an already high-turnover category, delivering a great customer experience is becoming increasingly difficult and costly. More and more, restaurants are …

Today’s digital world is built on distributed systems across every sector. This has created a battle between complexity and downtime on the one hand and reliability and automation on the …