Strategic Leadership Blog / Restaurants

In today’s market, where 80% of customers say the experience a company provides is as important as its products and services, a support partner should do much more than simply …

At the top of nearly every “trending topics” list for restaurants, and many other industries, is the shift toward embedding artificial intelligence (AI) and machine learning into marketing and customer …

As labor challenges in the industry continue in what is an already high-turnover category, delivering a great customer experience is becoming increasingly difficult and costly. More and more, restaurants are …