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As Solugenix VP of Customer Experience and Support Services, Christine Antonelli manages the delivery of customer support services and customer experience initiatives for clients in the retail and financial services industries. Christine leverages two decades of experience in leadership roles where she has guided best-in-class customer support service solutions to global brands like McDonald’s, BMW, Citibank, Sonic Drive-In, and Jiffy Lube. As an Executive Council member for Ellevate Network, Christine is dedicated to the professional development of women in the workforce and ardent supporter of remote workforce development.
Recent Posts by Christine Antonelli:
by Christine Antonelli, on Sep 24, 2024 3:24:07 AM
PING! It’s your inbox. From the CEO! Requesting an analysis of the technology and support infrastructure?! Uh oh. Feel like you’d react the same way? You’re not alone. Out of …
Read Storyby Christine Antonelli, on Sep 24, 2024 3:16:35 AM
It's no secret that of all the industries impacted by the COVID-19 pandemic, restaurants have been hit particularly hard. Restaurants across all categories have had to adapt to the new …
Read Storyby Christine Antonelli, on Sep 24, 2024 3:02:55 AM
If you think back to what feels like the distant past of 2018 and 2019, terms like "contactless delivery" and the prospect of systemic changes to the way people shop …
Read Storyby Christine Antonelli, on Sep 24, 2024 2:06:57 AM
We live in a world where attention is an increasingly scarce resource. Modern life is so full of distractions that clear and thoughtful communication is a rarity. People only hear …
Read Storyby Christine Antonelli, on Sep 23, 2024 5:15:17 AM
Ask any leader and you'll get the same answer: building internal teams that can scale, and scale well, is extremely difficult. When faced with building out these teams, many leaders …
Read Storyby Christine Antonelli, on Sep 23, 2024 3:16:30 AM
In a world where retailers and quick service restaurants are inundated with solutions designed to help them run their operations more effectively, it’s important to remember that not all offerings …
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