Featured Offer: AI Accelerators
Industry-optimized AI tools designed to solve your toughest challenges in weeks, not months.
Industry-optimized AI tools designed to solve your toughest challenges in weeks, not months.
As Solugenix VP of Customer Experience and Support Services, Christine Antonelli manages the delivery of customer support services and customer experience initiatives for clients in the retail and financial services industries. Christine leverages two decades of experience in leadership roles where she has guided best-in-class customer support service solutions to global brands like McDonald’s, BMW, Citibank, Sonic Drive-In, and Jiffy Lube. As an Executive Council member for Ellevate Network, Christine is dedicated to the professional development of women in the workforce and ardent supporter of remote workforce development.
Recent Posts by Christine Antonelli:
by Christine Antonelli, on Jun 9, 2026 8:19:36 AM
Most quick-service restaurant environments are not short on technology. Walk into any modern store, and you will find state-of-the-art point-of-sale systems, digital inventory trackers, and robust training portals. Operations leaders …
Read Storyby Christine Antonelli, on Apr 1, 2026 1:47:43 PM
I was chatting with a Quick Service Restaurant (QSR) operations leader the other day, and she told me something that really stuck. "We want to innovate with AI," she said, …
Read Storyby Christine Antonelli, on Dec 10, 2025 10:01:59 AM
Too many QSR and multi-unit retail brands are held back by sluggish, cookie-cutter support rooted in outdated platforms and reactive processes. It’s like trying to run a marathon in flip-flops: …
Read Storyby Christine Antonelli, on Nov 25, 2025 5:30:44 PM
What if your security systems could set their own goals and execute them without waiting for human intervention? The concept is no longer science fiction. Autonomous AI’s ability to self-direct …
Read Storyby Christine Antonelli, on Sep 30, 2025 2:27:18 PM
What if your IT support team could resolve 80% of tickets without human intervention while simultaneously improving customer satisfaction scores? This isn't science fiction—it's the reality that agentic AI is …
Read Storyby Christine Antonelli, on Aug 28, 2025 9:48:29 AM
The quick-service restaurant (QSR) industry is entering a defining era in which agentic artificial intelligence (AI) is rapidly becoming a force for operational and experiential transformation. As consumer expectations evolve …
Read Story
Solutions that Accelerate Growth
601 Valencia Ave, Suite 260
Brea, CA 92823
Call us: 1-866-749-7658