Strategic Leadership Blog / Retail & Hospitality

Too many QSR and multi-unit retail brands are held back by sluggish, cookie-cutter support rooted in outdated platforms and reactive processes. It’s like trying to run a marathon in flip-flops: …

The quick-service restaurant (QSR) industry is entering a defining era in which agentic artificial intelligence (AI) is rapidly becoming a force for operational and experiential transformation. As consumer expectations evolve …

Agile technology support solutions and real-time data are the foundation of multi-unit retail operations in today’s economic and consumer landscape. The enormous challenge is developing a strategy compatible with each …