Strategic Leadership Blog / Consulting

Going from theoretical transformation of business processes via the ServiceNow platform to a reality is no simple feat. There are few organizations that can accomplish this without the support of …

Having a clear understanding of the many benefits of implementing the ServiceNow platform is very different from understanding how to realize those benefits. That’s why it often takes highly skilled …

Ever wonder how a Starbuck’s Latte tastes the same whether you buy it in Boston or Beijing? Or how Kentucky Fried Chicken can be just as “finger lickin’ good” in …