Strategic Leadership Blog / ServiceNow (5)

As IT changes from being an administrator of infrastructure to becoming a driver of enterprise services, the ServiceNow platform becomes a key success differentiator. This makes the role of the …

IT departments have entered an era in which they are no longer separate from the business but an integral part of organizational success as a true service business. As IT …

The promise of automation has always been to remove human error from the business equation and provide a single version of truth and efficiency across the enterprise. When we look …

Although transforming your organization into a service-oriented business via the ServiceNow platform is the destination, the journey starts with finding good ServiceNow talent. In the Solugenix executive summary “Where Can …

As a platform-as-a-service, ServiceNow provides unparalleled support to its subscribers on the journey to becoming a service-oriented business via streamlined process automation. One thing that it won’t do for organizations …

Having a clear understanding of the many benefits of implementing the ServiceNow platform is very different from understanding how to realize those benefits. That’s why it often takes highly skilled …