IT Services & Solutions Blog

Solugenix Blog

How to Solve Common Customer Support Issues

With many things in business, it’s often easier to identify customer support issues than to solve those issues. Our article titled “Why You Need to Resolve These Common Customer Support Issues ...
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Why You Need to Resolve These Common Customer Support Issues Today

Sustainable growth cannot be achieved from a foundation built on eroding customer satisfaction. Today, we know that the call center is the key element to a company culture that focuses on the ...
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10 Ways Outsourcing Your Contact Center Could Improve Outcomes

Today’s businesses are under increasing pressure to deliver a superior customer experience in a demanding digital landscape. This challenge and a big picture answer were the focus of a recent ...
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