Strategic Leadership Blog / Digital Transformation

Digital transformation is an imperative for business growth, competitiveness, agility, and survival. It is also a major risk without the right talent in place to make sure it delivers business …

It’s been over two decades since Watts S. Humphrey, the acknowledged “father of software quality,” said, “every business is a software business.” While that becomes truer every day, due in …

Low code development has become a dominating force in SMB and enterprise app development with 77% of organizations using it, according to leading low code platform developer Mendex. This has …

Cybersecurity and digital transformation are no longer goals. They are the cost of doing business today. While a recent blog discussed some challenges of how your business can operate in …

Few things are as stressful and damaging for retailers as a point-of-sale (POS) system outage. Even minutes of downtime can lead to lost revenue and damaged reputations. As critical infrastructure, …

A quick search can put thousands of articles on digital transformation at our fingertip and hundreds with a subset focus on customer service. The problem is they are all too …