Strategic Leadership Blog

PING! It’s your inbox. From the CEO! Requesting an analysis of the technology and support infrastructure?! Uh oh. Feel like you’d react the same way? You’re not alone. Out of …

It's no secret that of all the industries impacted by the COVID-19 pandemic, restaurants have been hit particularly hard. Restaurants across all categories have had to adapt to the new …

If you think back to what feels like the distant past of 2018 and 2019, terms like "contactless delivery" and the prospect of systemic changes to the way people shop …

We live in a world where attention is an increasingly scarce resource. Modern life is so full of distractions that clear and thoughtful communication is a rarity. People only hear …

Vendors serving retailers and quick-service restaurants (QSRs) alike offer no shortage of technology solutions that promise to improve efficiency and save both time and money. However, their well-intentioned efforts can …

Ask any leader and you'll get the same answer: building internal teams that can scale, and scale well, is extremely difficult. When faced with building out these teams, many leaders …