by Christine Antonelli, on Sep 20, 2024 4:36:43 AM

Some retailers have been utilizing artificial intelligence (AI) for a while now, while others are merely dabbling in it. Sure, AI is much louder and more evident in the mainstream …

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Topics:AIRetail Technology

by Christine Antonelli, on Sep 19, 2024 9:31:32 AM

It’s well-known that retailers who know their customers keep their customers. However, it’s much harder to grow and acquire loyal customers. With the shopper front and center and clearly in …

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Topics:Customer ExperienceRetail Technology

by Christine Antonelli, on Sep 19, 2024 9:10:13 AM

Natural disasters and obstacles often serve as both challenges and catalysts for systemic change. The COVID-19 pandemic that has gripped the world in 2020 is no exception. The pandemic has, …

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Topics:Customer ExperienceRestaurant Technology

by Christine Antonelli, on Sep 19, 2024 7:19:05 AM

The global COVID-19 pandemic has, without a doubt, fundamentally changed life as we know it in the United States. Over the past year, we've seen ever-evolving restrictions and public sentiments …

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Topics:RetailRetail Technology

by Christine Antonelli, on Sep 19, 2024 3:23:13 AM

As labor challenges in the industry continue in what is an already high-turnover category, delivering a great customer experience is becoming increasingly difficult and costly. More and more, restaurants are …

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Topics:Customer ExperienceRestaurantsArtificial Intelligence

by Stephen Booze, on Sep 19, 2024 3:12:35 AM

Discover How Retail Leaders Are Using Automation It can be easy to focus on articles that tout the promises of implementing automation for streamlining business processes, yet that doesn’t mean …

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Topics:Robotic Process AutomationRetail SupportMulti-Unit Retail

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