IT Services & Solutions Blog

Solugenix Blog

3 Ways Machine Learning Will be Game-Changing for Customer Support

AI is all over the news, and with it a growing sense of how it could change our world. Organizations are rushing to create new applications and revolutionize age-old processes. A recent Economist ...
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The Benefits of Leveraging AI for Better Customer Service

In our multichannel world of intense competition, the pressures on customer service excellence are immense. According to the recent Deloitte Global Contact Center Survey, 93 percent of organizations ...
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