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With a background in math and statistics, Ramki Venkatraman “accidentally” ended up in the world of Information Technology over 20 years ago. At the time he was working for NEC Global and had a great opportunity to travel to Japan to work on application design and development, and the rest is history. In his current role at Solugenix as Vice President of Development Services,Ramki manages customer relationships and oversees implementation of large scale IT projects including application and product development.
Recent Posts by Ramki Venkatraman:
by Ramki Venkatraman, on Apr 30, 2025 2:03:05 PM
In a previous article, we discussed The Role of KPIs in the success of ITIL applications and service management. Now that we have identified the importance of KPIs, we’ll now …
Read Storyby Ramki Venkatraman, on Apr 30, 2025 9:36:41 AM
In the era of the digital and service-oriented business, organizations are dealing with rapid changes in technology to accommodate ever-more critical business processes that must be agile and responsive. As …
Read Storyby Ramki Venkatraman, on Apr 29, 2025 10:07:37 AM
As a powerful platform that helps businesses streamline operations and boost productivity, ServiceNow is a valuable investment. But, as with any enterprise software, it can quickly eat into your budget …
Read Storyby Ramki Venkatraman, on Apr 29, 2025 10:06:01 AM
Maximizing your return on investment (ROI) with ServiceNow is easier than you think. As a current user, you've already experienced the benefits of improved efficiency, productivity, and customer satisfaction. But …
Read Storyby Ramki Venkatraman, on Apr 29, 2025 10:03:59 AM
As businesses contemplate the switch from their legacy ITSM platform to ServiceNow, migration personnel who have the experience and skills become a pressing concern. It takes highly experienced personnel to …
Read Storyby Ramki Venkatraman, on Apr 29, 2025 10:03:31 AM
Going from theoretical transformation of business processes via the ServiceNow platform to a reality is no simple feat. There are few organizations that can accomplish this without the support of …
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