Strategic Leadership Blog

Having a qualified, engaged and productive workforce is critical to the success of any business. Changes in the employment marketplace, however, have made the process of finding, hiring and maintaining …

What is a Virtual Admin? With the growing transition of IT systems to the cloud, the IT Virtual Administration (IVA) model has become more prevalent and efficient for many organizations …

When considering a business services company for, say, customer service support, there are metrics galore to study before making your decision. With so much data available to guide the decision …

Traditionally, professional services were priced the same way as most business operations — the bigger the project, the bigger the head count. Under this model, labor was seen primarily as …

In an era where demand for skilled tech talent is at an all-time high, organizations must take advantage of innovative IT staffing solutions in order to find the right talent …

Have you ever read something that changed your thinking, really changed it? I’m not talking about merely sharing a different point of view or even teaching you something new. I’m …