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Shashi Jasthi is the President and CEO of Solugenix. He is responsible for driving client and partner value through innovative technology and business solutions. Shashi has over 20 years of experience managing Information Technology and Consulting organizations. Shashi holds an MBA from the University of Chicago Booth School of Business, an MS in Computer Science from Northwestern University in Evanston, IL and a Bachelor of Technology degree in Electronics Engineering from the Indian Institute of Technology in Chennai, India. Shashi lives in Scottsdale, AZ with his wife and two children. Shashi’s claim to fame? He can sing some oldies on an acoustic guitar that can clear a large public park in under 2 minutes.
Recent Posts by Shashi Jasthi:
by Shashi Jasthi, on Oct 15, 2024 3:22:45 AM
Today’s business requirements are dynamic, which means that ServiceNow solutions must be capable of responding to those changes. Organizations have to keep in mind that, while the ServiceNow platform is …
Read Storyby Shashi Jasthi, on Oct 9, 2024 4:45:31 AM
When design flaws in customer service exist, they do damage to customer service, the customer experience, your brand and the bottom line. That damage usually starts with IVR system design …
Read Storyby Shashi Jasthi, on Oct 8, 2024 6:38:29 AM
As discussed in a previous post, effective customer service can boost your company’s value, provided that – and this is an important qualification – your customers’ loyalty comes as a …
Read Storyby Shashi Jasthi, on Jul 31, 2023 11:49:29 AM
In the fast-paced world of technology, certain innovations hold the power to transform industries and transcend boundaries. Augmented Reality (AR) is one such disruptive force, promising to revolutionize industrial design …
Read Storyby Shashi Jasthi, on Nov 14, 2022 8:46:00 AM
As we learned in the previous post, Relationship Managers focus on creating additional value for the client company that has nothing to do with sales which is the main function …
Read Storyby Shashi Jasthi, on Nov 14, 2022 12:30:00 AM
According to “Research Links Customer Satisfaction to Stock Returns,” a report from the CFI Group, “Customer satisfaction is directly linked to stock market performance. Companies with high scores on the …
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