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Shashi Jasthi

Shashi Jasthi

Shashi Jasthi is the President and CEO of Solugenix. He is responsible for driving client and partner value through innovative technology and business solutions. Shashi has over 20 years of experience managing Information Technology and Consulting organizations. Shashi holds an MBA from the University of Chicago Booth School of Business, an MS in Computer Science from Northwestern University in Evanston, IL and a Bachelor of Technology degree in Electronics Engineering from the Indian Institute of Technology in Chennai, India. Shashi lives in Scottsdale, AZ with his wife and two children. Shashi’s claim to fame? He can sing some oldies on an acoustic guitar that can clear a large public park in under 2 minutes.

Recent Posts by Shashi Jasthi:

by Shashi Jasthi, on Jul 31, 2023 11:49:29 AM

In the fast-paced world of technology, certain innovations hold the power to transform industries and transcend boundaries. Augmented Reality (AR) is one such disruptive force, promising to revolutionize industrial design …

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Topics:Industrial DesignAugmented Reality

by Shashi Jasthi, on Nov 14, 2022 8:46:00 AM

As we learned in the previous post, Relationship Managers focus on creating additional value for the client company that has nothing to do with sales which is the main function …

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Topics:ITVendor ManagementRelationship ManagersAccount Managers

by Shashi Jasthi, on Nov 14, 2022 12:30:00 AM

According to “Research Links Customer Satisfaction to Stock Returns,” a report from the CFI Group, “Customer satisfaction is directly linked to stock market performance. Companies with high scores on the …

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Topics:Customer SatisfactionCustomer LoyaltyCustomer ServiceGrowth

by Shashi Jasthi, on Nov 1, 2022 5:08:00 AM

It’s important to differentiate whether your IT vendor has assigned an Account Manager to oversee activities on your behalf, or a Relationship Manager. This may at first sound like only …

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Topics:ITVendor ManagementRelationship ManagersAccount Managers

by Shashi Jasthi, on Jul 22, 2016 3:30:00 PM

When considering a business services company for, say, customer service support, there are metrics galore to study before making your decision. With so much data available to guide the decision …

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Topics:ITVendor ManagementSupport Centers

by Shashi Jasthi, on Jun 29, 2016 3:44:20 PM

Traditionally, professional services were priced the same way as most business operations — the bigger the project, the bigger the head count. Under this model, labor was seen primarily as …

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Topics:ITOperationsPricing ModelsProfessional ServicesStaffing

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