IT Services & Solutions Blog

Solugenix Blog

December 21, 2016 / IT, Support Centers,, Call Centers

A Key to Effective Customer Service

As discussed in a previous post, effective customer service can boost your company’s value, provided – and this is an important qualification – that your customers’ loyalty comes as a result of ...
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How Employee Retention Matters

Engaging an IT provider or professional services provider is about more than pricing, capabilities, and shiny marketing assets. The experience and stability of a professional services firm are not ...
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November 09, 2016 / IT, Hiring, Candidate Filtering

Can You Spot a Fake Candidate? Part 1

For applicants with little or no experience, some unscrupulous recruiters falsify resumes in order to place them, though they may not remain in the position for an extended period. For a legitimate ...
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October 12, 2016 / IT, IT staffing, staffing, Managed Staffing

How to Implement a Managed Staffing Approach

As we noted in the previous post, that while having a qualified, engaged and productive workforce is critical to the success of any business, recent changes in the employment marketplace have ...
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October 05, 2016 / IT, staffing

Not Every IT Staffing Agency Can Meet the Needs of the “Gig” Economy

In the era of the digital and service-oriented business, organizations are dealing with rapid changes in technology to accommodate ever-more critical business processes that must be agile and ...
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September 30, 2016 / IT, IT staffing, Managed Staffing, Hiring

Managed Staffing – Staffing a New Way

Having a qualified, engaged and productive workforce is critical to the success of any business. Changes in the employment marketplace, however, have made the process of finding, hiring and ...
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