Strategic Leadership Blog

by Stephen Booze, on Jun 9, 2026 10:25:39 AM

Most customers do not think about restaurant technology until something stops working. The drive-thru line suddenly stalls. Mobile orders stop flowing correctly. An employee disappears into the back trying to …

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Topics:Executive Reports

by Cacy Merrifield, Solutions Architect at Solugenix, on Jun 9, 2026 8:19:36 AM

Most quick-service restaurant environments are not short on technology. Walk into any modern store, and you will find state-of-the-art point-of-sale systems, digital inventory trackers, and robust training portals. Operations leaders …

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Topics:AIQSR Technology

by Cacy Merrifield, Solutions Architect at Solugenix, on May 27, 2026 11:40:10 AM

I was talking with a convenience retail operations leader recently, and she said something that stuck with me: “We want to innovate with AI, but I don’t want some system …

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Topics:AIQSR Technology

by Cacy Merrifield, Solutions Architect at Solugenix, on May 21, 2026 10:05:41 AM

"It’s a network issue." "No, the payment system is timing out." "Actually, the problem is with the fuel controller integration." For IT and operations leaders in convenience retail and fuel …

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Topics:Multi-Unit RetailAgentic AI

by Chin Pyun, on May 8, 2026 9:41:33 AM

Imagine buying a high-performance sports car, taking it to the track, and realizing halfway through the first turn that nobody installed the seatbelts. That is exactly what is happening in …

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Topics:AITalent Solutions

by Stephen Booze, on Apr 29, 2026 12:19:43 PM

The convenience of having a hot meal delivered to your doorstep is something many people take for granted. A few taps, and twenty minutes later, dinner arrives. What is less …

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Topics:Executive Reports

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